November 2018 - Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom

Measuring ROI for your conversational AI

Blog

29 November 2018

Measuring ROI for your conversational AI

Artificial Intelligence is the buzzword of the contact centre industry, and it’s not going anywhere!…

Sandra Haworth

Banishing poor customer experience - getting omni right!

Blog

29 November 2018

Banishing poor customer experience – getting omni right!

We have all had our fair share of bad call-centre experiences. There’s an expectation and…

Sandra Haworth