February 2023 - Cirrus Contact Centre Solutions (CCaaS)

By Appointment to
His Majesty The King
Contact Centre Service Software
Cirrus Response Ltd
Epsom

Blog

24 February 2023

Let’s play Contact Centre Top Trumps

In the game of Top Trumps, categories are compared to see who comes up Top…

Sandra Haworth

Worklife balance

Blog

23 February 2023

Why an Agent First Contact Centre Strategy should be at the heart of your CX Strategy

More calls, more channels, more complexity, more stress. A recent study indicates more than half…

Sandra Haworth