May 2023

SEO content

31 May 2023

Discover the Benefits of an Omni-Channel Contact Centre Solution

Discover the benefits of an omni-channel contact centre solution In today's fast-paced and ever-evolving business…

Sandra Haworth

News

31 May 2023

Cirrus awarded Finalist for Contact Centre Experience at the UK National Innovation Awards 2023

Cirrus, a leading provider of cloud contact centre solutions, has been awarded finalist for Contact…

Sandra Haworth

SEO content

31 May 2023

How Conversation Analytics can help companies improve customer experience in an Omnichannel environment

Investing in CX not only keeps customers happy, but it also generates long-term benefits such…

Sandra Haworth

Blog

24 May 2023

What’s next for CX?

We all know first-hand the ramifications of bad customer experience. For the consumer, it can…

Sandra Haworth

Article

10 May 2023

Three trends driving the business wide CX function

Customer experience (CX) can make or break a company. With scrutiny coming from both consumers…

Sandra Haworth

Article

9 May 2023

Cirrus and CallMiner: AI-Driven Conversation Intelligence for Better CX

This article is featured on UCAdvanced. In today’s fast-paced business environment, delivering exceptional customer experiences…

Sandra Haworth

Article

5 May 2023

The customer experience ‘consumer duty’ pledge

This article is featured on Finacial IT. The Financial Conduct Authority (FCA) introduced a new Consumer…

Sandra Haworth

Article

4 May 2023

Opportunities for Resellers in UK Public Sector

This article is featured on News In The Channel For resellers, the public sector provides a…

Sandra Haworth

Blog

4 May 2023

Three CX trends you can’t afford to ignore: Lessons from the Contact Centre

The CX landscape is evolving faster than ever before. Customers today are expecting more from…

Sandra Haworth

British customers and companies deserve better CX

Article

2 May 2023

British Customers and Companies Deserve Better Customer Experience

This article is featured on TechHQ In 2023, we can organise almost all aspects of…

Sandra Haworth

May 2023

Discover the Benefits of an Omni-Channel Contact Centre Solution

Cirrus awarded Finalist for Contact Centre Experience at the UK National Innovation Awards 2023

How Conversation Analytics can help companies improve customer experience in an Omnichannel environment

What’s next for CX?

Three trends driving the business wide CX function

Cirrus and CallMiner: AI-Driven Conversation Intelligence for Better CX

The customer experience ‘consumer duty’ pledge

Opportunities for Resellers in UK Public Sector

Three CX trends you can’t afford to ignore: Lessons from the Contact Centre

British Customers and Companies Deserve Better Customer Experience

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