January 2024

News

3 January 2024

Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned…

Sandra Haworth

Article

3 January 2024

This article was first published on Business Matters on 19 December 2023. Artificial Intelligence (AI)…

Sandra Haworth

Blog

2 January 2024

As we enter 2024, the contact centre industry continues to evolve rapidly, driven by technological…

Sandra Haworth

Blog

2 January 2024

The article highlights the importance of AI in modernising contact centres, not just for operational…

Sandra Haworth