June 2024

Article

19 June 2024

This article was first published in: Have you heard about Language Processing Units (LPUs) yet?…

Sandra Haworth

Blog

19 June 2024

AI is becoming a key component in contact centres, making things smoother and faster. In…

Sandra Haworth

Blog

17 June 2024

Ever wondered how businesses measure if you’re happy with their service? Well, when it comes…

Sandra Haworth

Blog

11 June 2024

Forget robots taking over—AI in contact centres is like handing your agents a superhero cape!…

Sandra Haworth

Blog

11 June 2024

Calling customer support and encountering long wait times, frequent transfers, and unresolved issues is incredibly…

Sandra Haworth

Article Blog

7 June 2024

This article was first published on Engage Customer on 6th June 2024. Engage Customer joins…

Sandra Haworth