Sandra Haworth, Author at Cirrus Contact Centre Solutions (CCaaS)

Article

4 July 2022

Cirrus finalist for Great British Entrepreneur Awards 2022

Contact centre leader Cirrus has been recognised as one of the best in the business…

Sandra Haworth

Contact centre leader Cirrus granted Royal Warrant

News

5 May 2022

Contact centre leader Cirrus granted Royal Warrant

Epsom-based company recognised for supplying services to the Royal Household. Cirrus has been granted a…

Sandra Haworth

Cirrus awarded Royal Warrant for services to the Royal Household

Blog

5 May 2022

Cirrus awarded Royal Warrant for services to the Royal Household

From the very beginning, Cirrus’ mantra has been about providing a seamless and engaging customer…

Sandra Haworth

Best Omni-Channel Contact Centre Solutions Provider Corporate Excellence Awards 2021

Blog

15 March 2022

Cirrus won Best Omni-Channel Contact Centre Solutions Provider

Ever since the company’s launch, the Cirrus team has been working tirelessly to build a…

Sandra Haworth

News

28 February 2022

Cirrus appoints Steve Miller as its first Head of Customer Success

Cirrus, the market leader in cloud contact centre solutions, has announced the appointment of Steve…

Sandra Haworth

A CEO's perspective on the evolving contact centre market

Blog

5 January 2022

A CEO’s perspective on the evolving contact centre market

Throughout my career I’ve been fortunate to build and use some fantastically innovative technology, but…

Sandra Haworth

Improving charity contact centre call response

Blog

13 December 2021

Improving charity contact centre call response

Charities face several unique challenges that must be tackled head-on to meet the demands placed…

Sandra Haworth

Cirrus says AI will boost agents rather than replace them, Podcast

Article

9 December 2021

Cirrus says AI will boost agents rather than replace them, Podcast

Cirrus says AI will boost agents rather than replace them, Podcast AI has not been…

Sandra Haworth

Blog

30 November 2021

It’s the people that are important, not the products – Why Cirrus is putting agents first

It has undoubtedly been a difficult 18 months for everyone, which is why we are…

Sandra Haworth

94% of contact centre agents say artificial intelligence will support them in their roles

Article

30 November 2021

94% of contact centre agents say artificial intelligence will support them in their roles

Cirrus research reveals positive frontline attitudes to new technology in the contact centre The overwhelming…

Sandra Haworth

Sandra Haworth

Cirrus finalist for Great British Entrepreneur Awards 2022

Contact centre leader Cirrus granted Royal Warrant

Cirrus awarded Royal Warrant for services to the Royal Household

Cirrus won Best Omni-Channel Contact Centre Solutions Provider

Cirrus appoints Steve Miller as its first Head of Customer Success

A CEO’s perspective on the evolving contact centre market

Improving charity contact centre call response

Cirrus says AI will boost agents rather than replace them, Podcast

It’s the people that are important, not the products – Why Cirrus is putting agents first

94% of contact centre agents say artificial intelligence will support them in their roles

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