Sandra Haworth, Author at Cirrus Contact Centre Solutions (CCaaS)

Article

18 September 2020

Cirrus are exhibiting at the Women in Business Expo virtual 2020

Cirrus is exhibiting at Women in Business Expo Virtual, on the 14th & 15th October…

Sandra Haworth

Artificial Intelligence (AI) empowers contact centre employees

Blog

9 September 2020

Artificial Intelligence (AI) empowers contact centre employees

"To win in the marketplace you must first win in the workplace.” - Doug Conant,…

Sandra Haworth

Blog

29 August 2020

Social media – joining the dots

Social engagement should be number one on your brand agenda! “You cannot buy engagement. You have…

Sandra Haworth

Blog

27 August 2020

Email – the channel that time forgot

"I have always used e-mail to the greatest extent possible." - Ray Tomlinson (creator of…

Sandra Haworth

Digital transformation - being in the place where your customers live

Blog

19 August 2020

Digital transformation – being in the place where your customers live

"It is not the strongest of the species that survives, nor the most intelligent that…

Sandra Haworth

Blog

17 August 2020

Contact Centre Priorities Are Changing

Rewriting The Rule Book. Contact Centre Priorities Are Changing! "The greatest danger in times of…

Sandra Haworth

Transform your contact centre with extra digital channels

Blog

19 June 2020

Transform your contact centre with extra digital channels

Digital Transformation - Instantly Improve efficiency and customer satisfaction Many Contact Centre's are seeing a…

Sandra Haworth

Making the virtual contact centre a permanent capability

Blog

4 June 2020

Making the virtual contact centre a permanent capability

There has been a number of things we have had to get used to over…

Sandra Haworth

Cirrus expands leadership team with two key appointments

News

29 April 2020

Cirrus expands leadership team with two key appointments

The strategic hires strengthen the leadership team and position the company for continued expansion Cirrus,…

Sandra Haworth

Cirrus runner up 'Innovations in cloud contact centre' at the National Innovations Awards 2020

News

21 April 2020

Cirrus runner up ‘Innovations in cloud contact centre’ at the National Innovations Awards 2020

Cirrus are delighted to be named runner up for the 'Innovations in Cloud Contact Centre'…

Sandra Haworth

Sandra Haworth

Cirrus are exhibiting at the Women in Business Expo virtual 2020

Cirrus expands leadership team with two key appointments

Cirrus runner up ‘Innovations in cloud contact centre’ at the National Innovations Awards 2020

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